Shipping Policy

 

Thank you for choosing Zaria Jewels for your Jewellery needs. We are committed to providing you with a seamless shopping experience, including reliable and timely shipping services.We have partnered with best logistics services to ensure that your products are handled professionally and delivered on time. Please read our Shipping Policy carefully to understand how we handle the shipping of your orders.

1. Order Processing:

Once you place an order on our website, www.zariajewels.com, our team works diligently to process it promptly. Orders are typically processed and dispatched within 1-2 business days, excluding weekends and public holidays. Please note that orders placed after 6:00 PM IST may be processed on the next business day.

2. Shipping Methods:

We offer reliable shipping methods to ensure your order reaches you securely and on time. Currently, we partner with reputable courier services to deliver your packages across India.

3. Shipping and Handling Charges:

  • We provide free shipping on all prepaid orders within India. There are no hidden charges. Your total order amount is what you pay—simple and transparent.
  • For Cash On Delivery orders, shipping charges/Cash-handling charge of ₹120 is applicable for all COD orders within India.
  • Our shipping and handling rates may vary depending on factors such as the product size and volume, packaging requirements, and the shipping destination.

  • The final shipping and handling charges will be calculated and displayed at checkout after you provide your shipping address.

4. Estimated Delivery Time:

The estimated delivery time for your order depends on your location and the shipping method chosen at checkout. While we strive to deliver your order as quickly as possible, please allow for the following estimated delivery times:

  • Metro Cities: 2-4 business days
  • Non-Metro Cities: 4-6 business days                                                           

While we make every effort to deliver your order within the estimated timeframe, please note that delivery times may vary depending on factors such as your location, courier service delays, and unforeseen circumstances. We appreciate your patience and understanding in such situations.

5. Order Tracking:

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate its delivery date. For any assistance with tracking your order, please feel free to reach out to our customer support team at Support@zariajewels.com.

6. Shipping Updates and Notifications:

We understand the anticipation of receiving your order, which is why we provide regular updates and notifications throughout the shipping process. You will receive email notifications at various stages, including order confirmation, shipping confirmation, and delivery confirmation.

7. International Shipping:

At this time, we only offer shipping within India. We do not currently ship internationally. However, we are continuously exploring opportunities to expand our shipping services to serve our global customers better.

8. Shipping Address:

Please ensure that you provide accurate and complete shipping information at the time of checkout. We are not responsible for delays or non-delivery of orders due to incorrect or incomplete shipping addresses provided by the customer.

9. Delivery Issues:

In the rare event that your order is delayed, lost, or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.

10. Contact Us:

If you have any questions or concerns regarding our Shipping Policy or need assistance with your order, please don't hesitate to contact us at:

Zaria Jewels
Website: www.zariajewels.com
Email: Support@zariajewels.com
Phone: 8512001957

We appreciate your trust and look forward to serving you with excellence.